EH support re-sent Paypal payment 4 times during the last 1 month. Never received it

I redeemed Paypal last month but didn't receive it. Raised a ticket and was told that the payment has been sent again. But I never received it. Fast forward to today, the payment has been sent again 4 times but I'm yet to receive it, and the status still says "Pending". I've been with them for almost 2 years and this is the first time this is happening.

Is their support always like that?

Submitted November 16, 2017 at 06:30AM by fanderzone http://ift.tt/2hDEWCg