Can't redeem - validation code isn't accepted

I've tried for over 4 days and multiple attempts - I can't redeem because my texted validation code is 'invalid' when I type it in to redeem. The code is being typed correctly, and within a minute of sending it. Anyone else seeing this?

Submitted January 05, 2020 at 04:23PM by mmarcuse https://ift.tt/2Qqch27